- 1Your order
- 2Your piece
- 3What happened
Let's take care of that
Our pieces are made to be worn every single day, and sometimes life gets in the way. If yours broke or got damaged, we're here to help. Start by finding your order.
No problem at all. Whether it got lost, you don't remember it, or this was a gift and you never had one, send us a note and we'll track the order down for you.
Pop in whatever you remember: the name the order was placed under, roughly when you bought it, and which piece needs fixing.
Email our teamWhich piece needs help?
Tell us what happened
A quick note and a photo or two is all we need. The more we can see, the faster we can sort it out.
We've got it from here
Your claim number is
Hold onto that number in case you need to reach us. We'll email you as soon as our team has taken a look, usually within two business days.
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